Service Hours
Issue Cheque/Cashier's Order
Deposit Cheque/Cashier's Order
Status Enquiry
Template
Stop Cheque/Cashier's Order

Service Hours

	Monday to Friday	Saturday	Sunday and the public holidays
Issue Cheque/Cashier's Order ^	24 hours	24 hours	24 hours
Deposit Cheque/Cashier's Order *#	24 hours	24 hours	24 hours
Status Enquiry	24 hours	24 hours	24 hours
Stop Cheque/Cashier's Order ^	08:00-21:00	08:00-16:00	--

^	-	If the service involves foreign exchange (i.e. e-Cashier's Order issuance), the service is available 24 hours from Monday to Friday and is available only from 8:30am to 1:00pm on Saturday.
	-	The service is also available during public holiday which is from Monday to Friday, the issuance of Black Rain Storm Warning or the hoist of Typhoon Signal No. 8. The service is available from 8:00am on Monday to 5:00am on Saturday. On 25th December, the service is available until 5:00pm.
	-	The service is not available during public holiday which is on Saturday, the issuance of Black Rain Storm Warning or the hoist of Typhoon Signal No. 8. However, service is still available if the Black Rain Storm Warning is issued at or after 8:30 am (subject to further notice in case of special occasions). On 25th December, the service is not available.
*		For the "Deposit Now" instruction that has been submitted before the cut-off time (HKT Time: 9:00p.m.on Monday to Friday, except public holiday), the instruction will be processed on the same date (applicable to the e-Cheque/ e-Cashier's Order that does not involve manual processing). For the "Deposit Now" instruction that has been submitted after the cut-off time, the instruction will be carried out on the next business day.
#		If the "Deposit Date" is set to a future date, the instruction for the e-Cheque/ e-Cashier's Order deposit will be handled on the selected future date. If the "Deposit Date" is on Saturday, Sunday or a public holiday, the instruction may be executed on the next business day (only execute from Monday to Friday).

Issue Cheque/Cashier's Order

You can issue e-Cheque/e-Cashier's Order via "Banking > e-Cheque > Issue Cheque/Cashier's Order" after accepting the relevant Terms and Conditions of e-Cheques Services and setting the transaction limit.
You can choose issue "Now" or "Later On".
You can issue up to eight e-Cheque(s)/ e-Cashier's Order(s) during each transaction.
We provide e-mail delivery services and the e-Cheque/e-Cashier's Order will be sent to the e-mail address(es) of the recipient(s). As the e-mail delivery service depends on the recipient's e-mail provider, the Bank may not be able to fully determine whether it has been sent successfully. Therefore, it is recommended that you contact the recipient(s) whether he/she has received your e-Cheque on the issue date. Also, our e-mail will display the content in the e-mail message field that you have entered.

E-mail Message
- Accepted Characters
  - English Characters, e.g. A,a,B,b,C,c
  - Numerical Characters, e.g. 1,2,3
  - The symbols : ! $ % & / - ? : ( ) . , ' +
- Blank lines or consecutive space are not accepted.

Handling fee of e-Cashier's Order issuance

Bank	Handling Fee
Bank of China (Hong Kong) Limited	Details
Nanyang Commercial Bank Ltd	Details
Chiyu Banking Corporation Ltd	Details

Supported Browsers

Deposit Cheque/Cashier's Order

You can deposit e-Cheque/e-Cashier's Order via "Banking > e-Cheque > Deposit Cheque/Cashier's Order" after accepting the relevant Terms and Conditions of e-Cheques Services.
You can choose deposit "Now" or "Later On".
You can deposit up to eight e-Cheque(s)/ e-Cashier's Order(s) during each transaction.
Multiple-to-sign joint account does not accept scheduled presentment of e-Cheque/e-Cashier's Order.

Status Enquiry

You can check the status of up to 20 e-Cheques/e-Cashier's Order.

The issuance record of e-Cheque/e-Cashier's Order will be retained for up to 12 months.

Status	Remarks
Issued	The e-Cheque/e-Cashier's Order is issued, and it is not yet exchanged.
Cleared	The deposited e-Cheque/e-Cashier's Order is cleared.
Cancelled	The scheduled issuance of e-Cheque/e-Cashier's Order is cancelled
Stopped	The e-Cheque is stopped.
Refunded	The e-Cashier's Order is refunded.
Expired	The e-Cheque/e-Cashier's Order is expired and ineffective.
Rejected	The e-Cheque/e-Cashier's Order is rejected.
Returned	The e-Cheque/e-Cashier's Order is returned.
Scheduled	The scheduled issuance of e-Cheque/e-Cashier's Order is in progress and has not reached the scheduled issuance date yet.
Stop in progress	The stopping of e-Cashier's Order is in progress.

The deposit record of e-Cheque/e-Cashier's Order will be retained for up to 12 months.

Status	Remarks
Deposited	The e-Cheque/e-Cashier's Order is depositing, and it is not yet cleared.
Cleared	The deposited e-Cheque/e-Cashier's Order is settled.
Cancelled	The scheduled presentment of e-Cheque/e-Cashier's Order is cancelled
Rejected	The e-Cheque/e-Cashier's Order is rejected.
Returned	The e-Cheque/e-Cashier's Order is returned by the Paying Bank.
Scheduled	The scheduled presentment of e-Cheque/e-Cashier's Order is in progress and has not reached the scheduled presentment date yet.

Template

During your e-Cheque/e-Cashier's Order issuance, you can choose to save the information of the transaction as template for future use. You can also create a new template in the page of Cheque/Cashier's Order Template.
The number of templates is up to 30 templates.

Stop Cheque/Cashier's Order

You can make a request of stopping a single or a combination of e-Cheque/e-Cashier's Order for up to 20 e-Cheque/e-Cashier's Order.
The service charge is counted by each request irrespective of the number of e-Cheques.
The service charge is counted by each e-Cashier's Order.

Service charge

Bank	Service Charge
Bank of China (Hong Kong) Limited	Details
Nanyang Commercial Bank Ltd	Details
Chiyu Banking Corporation Ltd	Details