Login Hong Kong Internet Banking

For those who have already registered / applied for Internet Banking Service


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If you forgot username , Reset Internet Banking password.

 Important Notes

The terms & conditions of the services delivered through this channel will be provided in electronic format. Please be advised to review the terms & conditions, information and documents relevant to the applications or transactions of products or services before the applications or transactions are executed. Please contact Online Chat for enquiry.

Customers are reminded to stay vigilant to anything abnormal when logging into the Internet Banking service (e.g. unusual pop-up screens, unusually slow browser response, multiple requests for password input etc.). In case of doubt, please do not follow the instructions of the suspicious web page or input any data, and call our customer service hotline (852) 3988 2388. Please refer to Security Information for details.

Notice of Mobile and Internet Banking Login Authentication and Security Upgrade

Starting from 20 December 2025, Mobile and Internet Banking security will be upgraded to provide safer digital banking services.

1. Enhanced Login Authentication

If logging in with username and password, an additional authentication with Mobile Token / Security Device or SMS is required (High-risk transactions are not allowed with SMS authentication login); please use Biometric Authentication to login with ease if enabled.

2. New Cooling-Off Period Protection

In the occasion of (1) changing mobile phone, (2) retrieving username or resetting Internet Banking password, or (3) enabling/resetting Mobile Token, a 6-hour cooling-off period will be applied, high-risk transactions cannot be conducted in the duration.

Please review your registered mobile phone number and email with the Bank, and enable Biometric Authentication (if applicable), to enjoy smooth banking services after the upgrade.

More


If you would like to know more about the operation of Internet Banking, please access to the operational guidelines.

What's New
Important Notice for Implementation of an Uncertificated Securities Market (“USM”) in Hong Kong
2026-09-19
Notice of Revision of General Banking Services Charges
2026-09-19
Credit Card / BOC Mastercard® Debit Card Security Notice
2026-09-17
Beware of “Fake Refund” Scams disguised as refund assistance
2026-09-14
Notice of System Maintenance on 20 September 2026
2026-09-14
Credit Card Security Notice
2026-09-13
【Trusty Reminds You】Stay Vigilant Against Scams Involving Contactless Mobile Payment Services
2026-09-11
Important Notice: New Requirements for "Beneficiary / Beneficiary Bank Address Format" in Personal Remittances
2026-09-01
Notice of Launch of Phase 2 of Minimum Spreads Reduction in the Hong Kong Securities Market by the HKEX
2026-07-28
Notice of System Maintenance
2026-07-20
Winner list of Mobile Banking New Year’s Reward Lucky Draw (Phase 7-9)
2026-06-17
Winner list of Mobile Banking New Year’s Reward Lucky Draw (Phase 4-6)
2026-06-17
Winner list of Mobile Banking New Year’s Reward Lucky Draw (Phase 1-3)
2026-06-17
Notice on System Maintenance – BOC Credit Card
2026-06-05
Winner list of “Global Integrated Services Lucky Draw”
2026-05-18