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Securities Mortgage Deposits
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Transfers
1.What type of online transfer services included?

You may make HKD transfers to your personal accounts under Bank of China (Hong Kong), Nanyang Commercial Bank and Chiyu Banking Corporation. You can also make transfers to registered third party accounts. You can transfer fund anytime or preset an instruction to be effective within 45 days.

2.What type of third party accounts included?

Third party accounts include (1) other accounts of Bank of China (Hong Kong), Nanyang Commercial Bank and Chiyu Banking Corporation with different identification number as your Internet Banking Service, (2) other local bank accounts and (3) overseas accounts. If the third party account is under the same account-opening bank, you can also register Renminbi Savings Accounts, Renminbi Current Accounts, USD Current Accounts and Multi-Currency Savings Accounts.

3.How to register third party account?

Please login to Internal Banking and click: Setting > My Account > Other Accounts Registration. The registration of third party accounts requires two-factor authentication. Please visit any of our branches to register for two-factor authentication, and apply for a Security Device at any branch or via Internet Banking

4.Is there any Transfer limit of third party account?

The daily fund transfer limit (including fund transfer or remittance to a registered third party account) of third party account is HKD500,000. The daily fund transfer limit of HKJC Electronic Transfer (via HKD saving accounts) is HKD1,000,000 (Default Limit: 0). You can amend the limit via Internet Banking. Please login to Internet Banking and click: Setting > Limit Setting. If you need to increase the limit, you must use the two-factor authentication or visit any of our branches for application.

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Time Deposits
1.Can I set scheduled placement for Time Deposit?

You may login to Internet Banking and click: Banking > Time Deposit > Deposit Placing, then choose “Placement on” or “Standing Currency Exchange Instruction and Scheduled Placement” to schedule time deposit placement for the next 45 days. You can set the scheduled placement 24 hours, including public holidays, you may also amend or delete any scheduled time deposit placement before the effective date of Time Deposit.

2.What kind of maturity instruction can I choose?

Upon opening a time deposit via internet banking, you may choose (1)renew principal and credit interest to designated account , (2)renew principal and interest or (3)credit principal and interest to designated account. You can amend maturity instruction one working day before time deposit maturity. If it is between Monday to Friday, the cut-off time is 20:00. If it is on Saturday, the cut-off time is 16:00.

3.Can I early uplift my Time Deposit or Monthly Deposit Savings Plan (Club Deposits)?

In general, early uplift of Time Deposit is not allowed before maturity date. No interest will be given even early uplift is allowed. Moreover, you might be liable for all losses, expenses and charges incurred by the Bank as a result of early uplift. For details, please visit any of our branches.

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Club Deposits
1.What is Monthly Deposit Savings Plan (Club Deposits)?

Club Deposits is a kind of monthly savings plan, under which customers can choose from a wide range of currencies, amount for each instalment, tenors and payment cycle to suit your own needs. We will automatically debit your contribution from your designated account by means of autopay on each payment date.

2.What kind of Monthly Deposit Savings Plan (Club Deposits) can I set via Internet Banking?

You can choose HKD, RMB, USD, AUD, NZD, EUR, CAD and GBP as the denomination currency of your deposit. The minimum contribution amount for HKD and RMB is 500 units in its original currency and the minimum contribution amount for USD, AUD, NZD, EUR, CAD and GBP is 100 units in its original currency.

You can choose to make a contribution for every 1, 2, 3 or 6 months and the tenor ranging from 12 to 60 months for HKD Club Deposits while only 12 months available for other currencies.

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Cheque Service
How to entitle Bounced Cheque Protection?

If a Wealth Management / NCB Wealth Management customer maintains a monthly total relationship balance of HKD500,000 or above in the previous month, and has assigned a designated account at the time of account opening, the customer can enjoy overdraft protection against bounced cheques of up to HKD10,000 for that designated payment account in the next month.

If an Enrich Banking / i-Free Banking customer maintains a monthly total relationship balance of HKD100,000 or above in the previous month, and has assigned a designated account at the time of account opening, the customer can enjoy overdraft protection against bounced cheques of HKD5,000 for that designated payment account in the next month.

If the cheque amount exceeds the limit of overdraft protection against bounced cheques, such cheque will be treated as dishonored.

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Payroll Service
As an employee, can I receive my salary by using a bank different from my employer's choice of bank? Can I receive my salary on the employer's designated pay day?

At present, most companies allow their employees to freely choose an account in different bank for payroll credit. Currently, most banks in Hong Kong are participants of the same day settlement arrangements of Hong Kong Interbank Clearing Limited (HKICL). Therefore, even if employers use other banks' account for payroll, customers who are using payroll account with the Bank can also receive their salary on the payroll date.

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RMB Service
1.Can I open a RMB Account?

Both Hong Kong and non-Hong Kong resident can open RMB Account in our bank.

If you are a holder of both Hong Kong Identity Card and a foreign passport, you can only open RMB Account in your capacity as a Hong Kong resident. “Non-HK resident” refers to an individual who does not hold a permanent or non-permanent HK Identity Card. A holder of British National (Overseas) passport (passport shows HK ID card number) (“BNO passport”) or Hong Kong Special Administrative Region Passport (“HKSAR Passport”) is also regarded as a “Hong Kong resident”.

2.What are the restriction(s) on using RMB Account, including transfer, exchange and remittance?

Both Hong Kong residents and non-Hong Kong residents can conduct exchanges between RMB and HKD or other currencies at CNH rate without upper limit.

For Hong Kong residents: after opening an RMB savings account with us, you can remit RMB funds to your same-name personal RMB savings account on the Mainland. The upper limit of the daily aggregate amount remitted to the Mainland per person is RMB80,000.

For non-Hong Kong residents: Cross-border remittances to or from the Mainland or other places outside Hong Kong are subject to the rules and requirements of the jurisdiction of the originating end and the receiving end. For enquiry, please call our customer service hotline or visit any of our branches.

The fluctuation in the RMB exchange rate may result in losses in the event that the customer converts RMB into Hong Kong dollars or other foreign currencies.

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Savings / Current Account
1.What types of deposit accounts available to open via Internet Banking?

You can open Multi-Currency Savings Account (including RMB) through Internet Banking. Private Wealth / Wealth Management / Enrich Banking and i-Free Banking customers can also open HKD Savings Account, HKD Current Account and USD Current Account.

2.When will the account opened via Internet Banking become effective?

Savings account opened via internet banking will become effective immediately while current account will only be effective after completing two-factor authentication. If you are not able to confirm the current account opening applications by using two-factor authentication, our customer service officers will contact you within 2 working days for completion of the relevant confirmation procedures. If the confirmation procedures cannot be completed within a designated period, the newly opened current account may probably be cancelled.

3.Can joint account open via Internet Banking?

Internet Banking provides single name statement account opening services. Please visit any branches to complete the relevant procedures for joint account opening